Chautauqua Golf Club is a semi-private 36 hole facility with a "state of the art" Learning Center. The club is owned and operated by the Chautauqua Institution, which is a cultural campus filled with 9 summer weeks of Art, Religion, Education, and Recreation. Our membership of 600 is comprised of our local community members and Chautauqua seasonal guests. This position is a customer facing position with some counter time required. The actual golfing season is April 1-October 31.
Experience Required
Knowledge, Skills and Traits 1. Maintain PGA of America membership in good standing in an active classification. 2. Actively pursue PGA Membership (if a PGA Apprentice) in a timely manner. 3. Strong organizational, planning, and budgeting time skills. 4. Service and customer-focused attitude. 5. Experienced in written and oral business communications. 6. Experienced computer users including Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament software, and Lightspeed POS System. 7. Maintain and promote a positive professional image within the community.
Essential Responsibilities
Golf Operations Management 1. Track and verify all players and guests, green fees, golf carts, lockers, handicap fees and other charges necessary, and facilitate accurate accounting and recordkeeping. 2. Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments. 3. Own and operate an up-to-date golf shop and retail merchandise concessions. 4. Oversee the reservation system, starting, monitoring, pace of play. 5. Computer literate with POS System. 6. Ensure the proper storage, safety, and cleaning of golf equipment. 7. Play golf with a variety of members and become active in the WNYPGA Section. 8. Supervise and train all staff to provide service and first-class experience for all members and guests. 9. Ensure all financial goals are met through adhering to the yearly budget. 10. Provide monthly reports for the Director of Golf or when needed. 11. Work closely with all staff members, especially the Superintendent. 12. Coordinate plan with the Food and Beverage Manager for food and beverage for all golf functions.
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